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title: What does the status of my request mean?
description: Help Center
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# What does the status of my request mean?

At **American Estate & Trust (AET)**, we use a standardized set of statuses to track the progress of most **Reviews** and **Requests** submitted by clients. These statuses apply to:

- **New Account Reviews**
- **Transfer In Reviews**
- **All Direction of Investment (DOI) Types**, including **Transfers Out**
- **Signing Requests**
- **Address Change Reviews**
- **Contact Information Reviews**
- **Beneficiary Reviews**
- **Asset Valuation Reviews**

Below is a breakdown of the **statuses used in our system** and what they mean for your request:

### **Statuses Used in Our System**

✅ **Draft**  
The investment is in the **initial stage** and has **not yet been submitted** for processing.

✅ **In Process**  
The investment is **currently being processed**.

✅ **Compliance Review**  
The investment is **under review** to ensure it **complies with IRS guidelines** and **AET’s internal policies**.

✅ **Rejected for Compliance**  
The investment **does not meet compliance standards**. A notification will be sent with **detailed notes** outlining the issues that must be addressed.

✅ **On Hold for Correction**  
The investment **requires corrective action**. The **Operations department** will enter corrective notes in the **investment's notes section**, which you can view in the **Online Portal**. You can **make corrections** accordingly or contact **AET Support** for clarification.

✅ **On Hold for Funds**  
The investment **cannot proceed** until the **required funds** are available in the account.

✅ **On Hold for Account Issues**  
The investment is on hold due to **account-related issues** that must be resolved, such as **missing documentation** or **outstanding compliance requirements**.

✅ **Cancelled**  
The investment was **canceled** by either the **client** or **AET**. No further action will be taken.

✅ **Completed**  
The investment has been **successfully processed and finalized**. No further steps are needed.

### **What Should I Do If My Investment Is "On Hold for Correction" or "On Hold for Account Issues"?**

If your request is on hold, check your **Online Portal** for notes or **reach out to AET Support** for further instructions.

### **How Long Does It Take for My Request to Be Processed?**

Processing times vary depending on the **type of request** and the **complexity of the review**. If your request remains **"In Process"** or **"Compliance Review"** for an extended period, contact **AET Support** for an update.

If you have further questions, please reach out to **AET Support.**

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